Need help with the LogoCraftory editor, a PNG or SVG download, logo usage, or privacy? Send a message through the form below. Your email address is used only to review the request and reply.
Before you send a technical question
Tell us which device and browser you used, what you were trying to do, and where the problem appeared: catalog, editor, preview, PNG download, or SVG download. A screenshot can help, but remove passwords, account details, private documents, and other sensitive information first.
Send a message
All fields marked with an asterisk are required. Choose a clear subject so the request can be identified quickly.
What you can contact us about
Editor or download trouble
Report controls that do not respond, previews that display incorrectly, or PNG and SVG files that fail to download as expected.
Logo usage questions
Ask about using an exported design on a website, social profile, packaging, print material, or another business placement.
Privacy and site feedback
Send a privacy request, report inaccurate information, or suggest a practical improvement to the free logo maker.
Details that make troubleshooting faster
- Name the device, operating system, and browser involved.
- Explain the exact steps taken before the problem appeared.
- State whether the issue affected the gallery, editor, PNG, or SVG.
- Copy any visible error message exactly as it appeared.
- Attach only a sanitized screenshot when it genuinely helps explain the issue.
How submitted information is handled
The form records the name, email address, subject, message, submission time, and ordinary technical data used by WordPress and the form system to process the request and limit abuse. A notification is sent to the site administrator, while the submitted entry is also available inside the protected WordPress dashboard.
Do not send passwords, payment card numbers, government identification, advertising-account credentials, or confidential brand files. Messages are used to answer the request, investigate a reported problem, and maintain a reasonable support record. Read the Privacy Policy for the complete explanation.
A quick answer may already be available in the service FAQ.